Services

Digital Transformation

Use the power of digital to transform your business, drive efficiencies and produce better returns.

We focus not just on the technology, but on business objectives, goals and targets, advising on and tailoring digital strategy to address those business needs. We advise on the best technological routes to achieving your goals and offer a range of supporting development services. Our expert support for business planning covers a variety of strategic areas including:

Discovery

  • Strategic goal alignment and key performance indicators
  • Business intelligence: evidence gathering through analytics, data mining
  • Aligning and integrating digital with core business processes and systems
  • Return on investment: how do you know whether your digital investment is paying off?
  • Accountability and reporting: introduce regular, robust and reliable reporting for your stakeholders?

Positioning

  • Competitor analysis: who shares your digital territory and how do you develop competitive advantage?
  • Benchmarking: how do you perform in relation to your peers?
  • Environmental audit: how is your industry performing in the digital space? What lessons can be learned?
  • Horizon scanning: we can advise on the emergent and cutting edge technologies that will deliver you competitive edge

Capabilities

  • What are your organisation's skills requirements? Do you have the competencies to deliver successfully?
  • Change management: does your culture embrace innovation and continuous improvement?
  • Developing communities of practice and peer support networks.

Customer engagement

  • Digital marketing, channel strategy, online branding and sales pipeline
  • User experience and user-centred design
  • Online visibility: search engine optimisation, website optimisation, local seo
  • Product and service design and development

Resources and infrastructure

  • Cost-benefit analysis - how much is your hosting and infrastructure costing you, and is it delivering?
  • Diagnostics, trouble-shooting and problem-solving
  • Value chain analysis; Capability review and resourcing
  • Procurement: requirements gathering, functional and technical specification, tender support
  • Systems architecture design and implementation

We also offer full support services covering project management, system specification, procurement and digital solutions.

Product and service design

We are specialists in digital product and service design, helping organisations succeed in an increasingly digital world. From untangling complex business challenges, understanding customer needs and bringing creative and innovative thinking to create engaging user experiences, we help you build effective product design and development strategy into business planning.

Planning, strategy and ideation

  • Ideation, conceptualisation and modelling
  • Gamestorming
  • Market research
  • Business process mapping
  • Building the business case

Prototyping and concept testing

  • Product roadmap
  • UX and user-centred design
  • Market / user testing
  • Building narratives and scenarios
  • Storyboarding

Design & development

  • Functional and technical requirements
  • Rapid and iterative development
  • Platforms/systems analysis and integration
  • Minimum viable product
  • Staged release
  • Continuous testing & evaluation

Building business resilience

Digital strategy

We focus not just on the technology, but on business objectives, goals and targets, advising on and tailoring digital strategy to address those needs. We advise on the best technological routes to achieving your goals and offer a range of supporting development services.

General Data Protection Regulation

GDPR is the new Europe-wide legislation designed to protect citizen's data and privacy. It has major implications for businesses of all kinds: we can help you develop strategy, systems and processes to ensure compliance and avoid penalties.

Cyber security

It is becoming increasingly important for organisations to not only maintain robust cyber security measures, but to also demonstrate this to clients. We can help you understand the prevailing threats to the digital security of your business, as well as providing guidance on strategies for prevention and protection, and the importance of building digital strategy into core business processes.

Digital data and business intelligence

Digital data provides businesses with great potential to create competitive advantage in the growing digital economy.We can help you identify opportunities and business value that can be created by the effective harvesting, management and utilisation of digital data across business activities such as customer relationship management, web analytics, digital marketing, and data as a storytelling tool

Transforming learning

We provide consultancy and training in technology-enabled learning across the
education, health, commercial and third sectors. Our primary focus is to ensure
that tangible, measurable impacts on learning outcomes are created through the strategic application
of learning technologies. Our international range of clients have included government
departments, Ministries of Education, charities and global education providers.
We consult, we support and we deliver across all areas crucial to harnessing
the power of technology-enhanced learning.

Courseware & learning design

We use our creativity to bring together rich multimedia audio-visual experiences, engaging quizes and games to ensure learners are engaged and motivated from the outset.We join the dots to make sure your courses meet the requirements of accrediting bodies, and the technology ensures that data is seamlessly shared.

Adaptive & personalised systems

Progressive experts have worked internationally developing standards and baselines for adaptive learning systems. We can help you research and develop requirements for adaptive learning systems, and advise on the best technologies to suit those requirments.

Learning platform architecture

Developing a vision for a coherent and successful learning management eco-system may involve systemic analysis of your platform architecture, but will also entail understanding the main points of search and access used by key customer segments, and the individualised requirements of specific learners.

Museums, libraries & galleries

we support museums, libraries and galleries in developing a well-grounded digital strategy to support short- and long-term goals, identifying sustainable and cost-effective tools, content and resources and managing their implementation. We help organisations raise profile and engage more closely with existing and potential visitors, helping expand the reach of museums, engaging a wider and more diverse community, locally, nationally and internationally.

Quality and standards

Progressive Digital has developed and implemented a unique quality assurance framework which has been adopted and implemented by a range of key stakeholders across government and the public sector. The quality framework is tailored to individual markets and is based on five interelated quality indicators which can be embedded in decisions and processes related to the commissioning, development, selection and effective use of digital content.

Learning landscape review

An understanding of the fast-changing learning landscape will help to develop a vision for the sustainable provision of digital learning content across multiple markets. This will also help to move towards a more learner-centred approach. We can help create a realistic and pragmatic appreciation of the potential for approaches such as Adaptive learning; Flipped classroom; Augmented and immersive learning experiences (MR, AR and VR); Gamification of learning experiences.